Privacy Policy
Effective Date: [20/3/2026] | Last Updated:[20/3/2026]
Restorative Research operates this website and online store, including all related content, features, tools, products, and services (the “Services”), to provide you with a curated shopping experience. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
Important Notice: Research Use Only
All products sold through the Services are intended strictly for research purposes only and are not intended for human consumption, veterinary use, or any diagnostic or therapeutic purpose. This website and its Services are intended solely for use by adults aged 21 years or older who are qualified researchers or otherwise authorized to purchase research compounds. By using the Services, you represent that you meet these eligibility requirements.
Personal Information We Collect
When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you. Personal information does not include information that has been fully anonymized or de-identified. Depending on how you interact with the Services, we may collect the following categories of personal information:
- Contact details — your name, billing address, shipping address, phone number, and email address.
- Financial information — transaction information, and payment confirmation.
- Account information — your username, password, security questions, and preferences.
- Transaction information — items you view, add to cart, purchase, return, or cancel, and your order history.
- Communications — information you include when contacting us for support or other inquiries.
- Device and usage information — your IP address, browser type, device identifiers, and how you navigate and interact with the Services, collected via cookies and similar technologies.
How We Collect Personal Information
We collect personal information from the following sources:
- Directly from you — when you create an account, place an order, communicate with us, or otherwise provide us with your information.
- Automatically — through cookies, web beacons, and similar tracking technologies when you use or browse the Services.
- From our service providers — such as our hosting provider (Bluehost), our e-commerce platform (WooCommerce), and our payment processors, who may collect or process personal information on our behalf.
- From third parties — such as analytics providers or advertising partners, where permitted by applicable law.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Services, remember your preferences, analyze site traffic, and support our marketing efforts. You may control cookie preferences through your browser settings, though disabling certain cookies may affect site functionality. Our site may use cookies from third-party services including Google Analytics and advertising platforms. A more detailed cookie notice may be presented to you via our cookie consent banner upon your first visit.
How We Use Your Personal Information
We use your personal information for the following purposes:
- To provide and improve the Services — processing orders, payments, fulfillment, account management, shipping, returns, and exchanges, and to improve the overall shopping experience.
- Marketing and advertising — sending promotional communications by email or other channels where you have opted in, and showing relevant advertisements. You may opt out at any time.
- Security and fraud prevention — authenticating accounts, detecting and preventing fraudulent or unauthorized activity, and protecting users and our business.
- Customer support — responding to your inquiries and maintaining our business relationship with you.
- Legal compliance — complying with applicable law, responding to lawful legal process, and enforcing our terms and policies.
How We Disclose Personal Information
We may disclose your personal information in the following circumstances:
- Service providers and vendors — including Bluehost (hosting), WooCommerce (e-commerce platform), payment processors, fulfillment and shipping partners, analytics providers, and customer support tools. These parties process data on our behalf under contractual data processing agreements.
- Business and marketing partners — to provide advertising or marketing services, where permitted by law.
- At your direction — when you consent to or request sharing with third parties, such as through social login integrations or referrals.
- Corporate transactions — in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality obligations.
- Legal obligations — to comply with applicable law, respond to subpoenas or government requests, enforce our terms, or protect the rights and safety of our users or the public.
Third-Party Websites and Links
The Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Your Privacy Rights and Choices
Depending on where you reside, you may have the following rights regarding your personal information. We will not discriminate against you for exercising any of these rights. To submit a request, contact us using the details at the bottom of this page.
- Right to Know / Access — You may request access to the personal information we hold about you.
- Right to Delete — You may request that we delete your personal information, subject to certain exceptions.
- Right to Correct — You may request that we correct inaccurate personal information we hold about you.
- Right to Portability — You may request a copy of your personal information in a portable format.
- Marketing Opt-Out — You may opt out of promotional emails at any time using the unsubscribe link in any email we send. We may still send transactional communications related to your account or orders.
California Residents — Additional Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to Know — You may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of that information, the business purposes for collection, and the categories of third parties with whom we share it.
- Right to Delete — You may request deletion of personal information we have collected from you, subject to certain exceptions.
- Right to Correct — You may request correction of inaccurate personal information.
- Right to Opt-Out of Sale or Sharing — We do not sell personal information for monetary consideration. To the extent we “share” personal information for cross-context behavioral advertising as defined under California law, you may opt out by contacting us.
- Right to Limit Use of Sensitive Personal Information — Where applicable, you may limit our use of sensitive personal information to purposes permitted by law.
- Non-Discrimination — We will not discriminate against you for exercising any of your California privacy rights.
To submit a CCPA request, contact us at info@restorativeresearch.com. We will verify your identity before processing your request. You may designate an authorized agent to submit requests on your behalf with appropriate documentation.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we sell or share the personal information of individuals under 16 years of age.
Residents of Other US States
Residents of Virginia, Colorado, Connecticut, Texas, and other US states with applicable privacy laws may have rights similar to those described above, including rights to access, correct, delete, and port your personal information, and to opt out of targeted advertising. To exercise these rights, please contact us using the details below.
Children’s Data
The Services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. If you believe a minor has provided us with personal information, please contact us immediately so we can delete it.
Security and Retention
We implement reasonable technical and organizational safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We recommend you avoid communicating sensitive information through unsecured channels.
We retain personal information for as long as necessary to fulfill the purposes described in this policy, to maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements.
International Transfers
Your personal information may be transferred to, stored, and processed in countries other than where you reside, including the United States. If you are located in the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses where required.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page and update the “Last Updated” date. Where required by law, we will provide additional notice of material changes.
Contact Us
For questions about this Privacy Policy, to exercise your privacy rights, or for any other privacy-related inquiries, please contact us at:
Restorative Research
Email: info@restorativeresearch.com
